MelBet Jordan Privacy Policy

At MelBet, safeguarding the privacy of our players is not just a legal requirement but also a fundamental principle of trust. This Privacy Policy explains how personal data is collected, processed, and protected when you access our services through the official platform or the Melbet app. Our operations are conducted with full transparency and are guided by international data protection standards.

The website is operated by Pelican Entertainment B.V., a company incorporated under the laws of Curaçao with Company Number 134359 and licensed by the Curaçao Gaming Control Board under license number OGL/2024/561/0554. This license, issued in accordance with the National Ordinance on Offshore Games of Hazard (NOOGH), ensures our compliance with global gambling regulations. Payment services are securely managed by Edric Ltd and Faren Ltd, both registered in Cyprus.

By engaging with MelBet Jordan, you confirm your understanding and acceptance of this Privacy Policy. We encourage you to review this document carefully, as it outlines how your personal data is handled responsibly.

Information We Collect

To deliver a reliable gaming experience, MelBet online gathers only the information that is essential. This includes data provided directly by the user during registration, such as name, date of birth, email address, and payment details. In addition, technical data like IP address, browser type, and device identifiers may be collected to improve security and functionality.

Some types of information are needed to validate identity and control the risk of fraud. With these safeguards, underage users cannot gain access, and all financial activities can be tracked and verified as not being fraudulent. Operational efficiency and strict data minimization are guiding principles of the system.

Your Information: How We Use It

We only collect, use, and process information as required by law and organizational policies. Account maintenance, payment collection, fraud management, and adherence to the law are the main activities for which information is used. These accurate information records also aid customer support teams to assist users in a timely manner.

In addition, we may use limited information for promotional communication, but such activities are always subject to user consent. Personalization of services, whether through the Melbet app or web interface, is aimed at enhancing user satisfaction while respecting privacy boundaries.

Legal Basis for Processing

MelBet has various reasons why it processes personal data. For example, data processing of personal data is necessary in most cases due to accessing games, processing withdrawals, and enable deposits. Legal requirements like anti-money laundering also justify processing activities.

Moreover, user identifications and preventing platform abuse are also reasons that fall under legitimate interests, and help justify processing activities. Whenever user consent is necessary, it is explicitly and user-friendly tailored, and can be revoked at any time.

Sharing and Disclosure of Information

Your information is shared only when sharing is strictly necessary. This includes payment processors, verifiers, or regulators. Each one of these partners has been carefully screened and is bound by contract to comply with equivalent standards of protection, which they must provide for sensitive information.

We do not under any circumstances sell information to outside persons. Disclosure of information is only allowed for legal, law enforcement, or to protect our legal interests. This sharing balances compliance with confidentiality.

International Data Transfers

As an international operator, MelBet may transfer data across borders to provide uninterrupted service. For example, servers located outside Jordan may process certain information. To guarantee security, such transfers are performed under strict safeguards, including encryption and contractual commitments aligned with international legal frameworks.

Players can be assured that whether data is processed in Europe, Asia, or elsewhere, the same rigorous privacy standards are consistently applied.

Data Retention

Data privacy regulations dictate that personal data is only kept for as long as absolutely necessary. Private information, user accounts, transaction history, and verification documents are retained in accordance with certain regulations, especially those surrounding finance, compliance, and verification.

Unnecessary documents will be securely stored, erased, or anonymized. Outdated information will no longer be stored due to periodic audits on retention schedules that are done.

Cookies and Tracking Technologies

MelBet online cookies and other technologies enhance functionality and provide an easier, smoother user experience. They assist in controlling and managing user sessions, personalization, and fraud detection.

For the explanation and clarification of cookies, please refer to the table below:

It can be modified cookie preferences in a browser user or in the application settings of Melbet. It is also likely that the blocking of some cookies will limit access to certain features.

Player Data Security

Player data protection is MelBet’s number one priority. Advanced encryption processes, firewalls, and intrusion detection systems are applied to our websites. Our systems are regularly audited for vulnerabilities and compliance with the highest standards of cybersecurity.

Our staff is trained extensively to handle sensitive information responsibly. These practices are constantly assessed in order to keep up with newly emerging cyber threats and remain effective against unauthorized access.

Your Rights

As a user, you have a considerable amount of control over your information. The following rights have been summarized under applicable laws:

• Access: Your information can be retrieved as long as you request it.
• Correction: Inaccurate, outdated, incomplete, or non-current data can be updated upon request.
• Deletion: Some data can be deleted under a limited set of conditions.
• Restriction: In some cases, you may restrict further processing of some data.
• Portability: You can have your data sent to another service of your choosing.
• Objection: You can object to your information being used for non-essential matters like marketing.

Our support team is always on standby at request to assist with any query and will work to ensure all user rights are fully exercised.

Responsible Gaming and Child Protection

Responsible gambling is a fundamental part of our mandate at MelBet Jordan. The users must be above the age of 18, and strict verification processes are carried out in an effort to prevent underage gambling.

We also provide instrumental functions in the Melbet app to help with safe play, including deposit limits, reminders of gaming sessions, and self-exclusion. These are complemented by information materials to help players recognize risky play.

Amendments to This Privacy Policy

This Privacy Policy can be updated from time to time in order to accommodate legal innovations or changes to our services. Any updates will be made public through the website or the Melbet app.

Continued use of our services after updates constitutes acceptance of the new terms. We recommend checking this page periodically to remain informed regarding our practices.

Contact Information

If you are not clear regarding this Privacy Policy or wish to exercise your rights, please do not hesitate to contact our data protection team.

Email:

Postal Address: Pelican Entertainment B.V., Demosthenes Severis 23, office 11, 1080 Nicosia, Cyprus

Confidence and privacy are not isolated from the gaming process. Selecting MelBet, players communicate with a service that values fairness, security, and respect for personal rights.